City Directory

City of Ashland Business Hours 8:30am-5:00pm
Utilities and Taxes - Billing and Account Support 606-327-2018
Water Issues - 606-327-2008 (After hours 606-327-2058)
City Manager's Office - 606-327-2002

To report an EMERGENCY at any time call 911 or 606-329-0800.
-       Of note, the Boyd County 911 service takes both emergency & non-emergency calls; the dispatchers direct responses accordingly.

To report an URGENT issue call 606-327-2058 (after normal city business hours).

-       Urgent issues are those that typically need immediate attention such as water breaks or outages, sewer back-ups, storm sewer issues, sink holes, animal control, meter issues (including turn-offs and turn-ons), safety issues, blocked roads, road slides. The above number is to the Ashland Water Plant.

-       During normal business hours, follow the link to Ashland City Staff phone numbers: http://www.ashlandky.gov/i_want_to/find_a_telephone_number.php

To report a NON-EMERGENCY, NON-URGENT issue, (e.g. potholes, code violations, abandoned vehicles, etc), please visit “How Can We Help” on the City web site http://www.ashlandky.gov/

GENERAL GOVERNMENT
Mayor and Commissioner's Office 606-327-2001
Public Information Officer 606-327-2033
Economic Development Department 606-327-2005
Finance Department 606-327-2009
Human Resources 606-327-2024
Legal/City Clerk 606-327-2004
Alcohol Beverage Control 606-327-2003
Risk Management 606-327-2092
Assisted Housing 606-327-5456
Parks & Recreation 606-327-2046
Depot Community Room Rental 606-327-2025

PLANNING & COMMUNITY DEVELOPMENT 
Department Secretary 606-327-2030
Code Enforcement 606-327-2026
Property Maintenance 606-327-2047
Building Inspection 606-327-2030
CDBG Grant Administration 606-327-2030

PUBLIC WORKS 
Department Secretary 606-327-2007
Streets Division 606-327-2021
Floodwall Division 606-327-2045
Central Garage 606-327-2048
Sanitation Division 606-327-2040
Animal Control 606-327-2044
Mass Transit 606-327-2025

ENGINEERING & UTILITIES 
Department Secretary 606-327-2008
Meter Services 606-327-2019
Wastewater Treatment 606-327-2064
Pretreatment 606-327-2063
Water Treatment Plant 606-327-2058
Water Distribution 606-327-2041
Sewer Maintenance 606-327-2039

ASHLAND POLICE DEPARTMENT 
For emergencies - 911
Non-emergencies 606-327-2020

ASHLAND FIRE DEPARTMENT 
For emergencies - 911 
Non-emergencies 606-327-2035